Connect chat and phone
Activate the channels where the AI receptionist should answer customers.
It answers customers across chat and phone, books appointments, and transfers every call to the right person or department. Behind the scenes, Nexus prepares the business PBX that makes it all work.
Nexus PBX
Powered by Asterisk
Activating your AI receptionist
Chat and phone connected
Calendar and availability synced
People and departments loaded
AI receptionist operational
AI receptionist online
Ready to answer, book, and transfer.
From click to first customer handled
We configure channels, calendar, directory, and phone system. Your AI receptionist can answer, book, and transfer from day one.
Activate the channels where the AI receptionist should answer customers.
Creates a separate, secure Asterisk environment for your company.
Sync availability and associate names, departments, and extensions.
It answers requests, schedules appointments, and transfers the right calls.
One receptionist across every channel
Nexus understands a chat or call, uses your company knowledge, checks the calendar, and when a person is needed, finds the correct extension in the Asterisk PBX.
The customer chats or calls
Nexus AI understands
Books or routes
The team steps in
The complete AI receptionist
Nexus combines conversations, calendars, and telephony into one operational flow that is always available and controlled by your team.
Answers consistently across web chat, WhatsApp, and phone, including outside business hours.
Checks availability, suggests a time, and confirms the appointment without manual steps.
Recognises people and departments and transfers the call to the correct extension with full context.
The Asterisk engine manages inbound and outbound calls, queues, IVR, business hours, and routing conditions.
Every customer works with data, calendar, directory, and telephony isolated from everyone else.
Your team controls status, calls, and recordings according to roles and permissions.
Knowledge base, calendar, directory, extensions, and call rules remain separate for every customer. Nexus keeps administrative control and audits support interventions.
Extensions, rules, and calls belong exclusively to the company’s PBX.
Owners, administrators, supervisors, and operators only see authorised functions.
Administrative access and interventions are authorised and recorded.
The service is designed to run within the Nexus ecosystem with EU-based data and controls.
Activate your AI receptionist
We connect your channels, calendar, and team. Nexus also prepares the Asterisk PBX and brings your AI receptionist online.