The AI receptionist for your hotel. Never sleeps.
Answers phone calls, handles WhatsApp requests, suggests rooms, collects check-in data. In Italian, English, Spanish and French.
Real number. Real AI. Try it now.
How many guests did you lose last night after 7 PM?
73% of booking requests arrive outside reception hours. Without a reply within 15 minutes, 60% of those customers book somewhere else.
Phone rings in the breakfast room
You have 30 seconds to answer or the customer calls the nearest hotel on booking.com.
WhatsApp with 200 unread messages
Requests get lost between info-spam, bookings, confirmations and complaints.
OTAs taking 18% commission
Every direct booking you miss is a customer who'll only re-book via OTA.
Nexus AI is your new receptionist. Only it works 24 hours, speaks 4 languages, and doesn't take holidays.
What it does, concretely.
Answers the phone like a real person
Natural voice, not robotic. Understands free-form requests, proposes rooms, collects data. Transfers to a human only when needed.
Handles WhatsApp 24/7
The WhatsApp Business number replies immediately, even at 3 AM. Attaches room photos, rate sheets, maps, check-in info.
Knows your hotel by heart
Upload brochures, rate sheets, policies, FAQs. Nexus learns in 5 minutes and replies as if it had worked there for years.
Integrates with your PMS / channel manager
Sees real-time availability. No overbooking. No double bookings.
Books and takes payments
Generates Stripe/Nexi payment links. Sends automatic confirmation. Updates the calendar.
Automatic upselling
Suggests transfers, late check-out, restaurant. Natural way, not aggressive.
Live demo — Hotel Villa Aurelia
Rome · 24/7 bookings · 4 languages
A typical day at your hotel, with Nexus AI
While the team handles in-house guests, the AI handles everything else.
While the receptionist is at breakfast, a German couple asks via WhatsApp if you accept dogs. Nexus replies in German with photos of the pet-friendly room and the supplementary rate.
While the receptionist handles a check-in, the phone rings. Nexus answers, understands it's a group request for October, collects all the details and creates a task in the CRM.
While the whole team is on break, a guest calls: 'I forgot my Type C charger in my room'. Nexus opens a ticket for housekeeping.
Everyone's asleep. A French customer on WhatsApp asks for weekend availability. Nexus shows 2 rooms, confirms the price, sends the payment link.
Hotel closed, day off. The phone rings 12 times. Nexus answers them all, qualifies the requests, blocks the options. Monday you only complete the payments.
Works with what you already have
- Beddy
- Octorate
- Krossbooking
- Vertical Booking
- Ericsoft
- Scrigno
- Siteminder
- Octorate
- Hotelinco
- Booking.com
- Expedia
- Airbnb (msg)
- Stripe
- Nexi
- PayPal
Don't see your PMS? Write to us. Integration live in 5 days.
What changes, from day one.
+30-50% direct bookings
Reduce OTA dependency. Every direct booking is 18% more margin.
Zero missed calls
Nexus answers during check-in, in the breakfast room, at night.
24/7 operations without extra staff
Save on night shifts or external call center service.
Replies in 4 native languages
Italian, English, Spanish, French. German and Chinese guests handled via live translation.
Faster check-in
Guest data collected via WhatsApp before arrival.
Better reviews
Reply times under 3 seconds = happy guests before check-in.
Founding Partner Hotels — 30 seats
We're selecting 30 European hotels for the program. 50% lifetime discount, onboarding managed by our CTO personally, logo in the Founding Partners section.
Apply as a Founding Hotel →Frequently asked questions
Does it work with my PMS?+
Probably yes. We have native integrations with the main Italian PMS systems: Beddy, Octorate, Krossbooking, Ericsoft, Vertical Booking, Scrigno. If yours isn't there, we activate the integration in 5 days.
Can the AI really do upselling without being intrusive?+
Yes. Nexus proposes extras only when contextually sensible — for example after a booking confirmation, not during an info request. You set the rules.
Who pays for the call when a customer calls the AI number?+
The customer pays as for a normal Italian landline call. You pay a small per-minute fee for the voicebot (included in the plan up to a certain minute pool).
How long does it take to go live?+
3-5 days. We upload rate sheets, room photos, policies. We configure the number. We let you test it.
And if a customer wants to talk to a real person?+
It transfers automatically. Or leaves a message that arrives on your CRM, phone, email — whatever you prefer.
Want to see how it would work for your business?
Book a 20-minute demo. We'll configure Nexus AI with your business data and show you how it would reply to your customers.